Call
+1 877 778 7989
Contact
info@finemoments.com
Store info

Mon-Fri, 9am-4pm CST

Directions

Wilmette, IL 60091

Wilmette, IL 60091

Mon-Fri, 9am-4pm CST

Shipping & Returns

SHIPPING

We offer 3 shipping options within the 48 contiguous United States, Alaska and Hawaii. Any orders shipping to Alaska or Hawaii may be subject to additional freight charges. At this time, we cannot ship to PO boxes, APO/FPO or other US Territories.

  • Ground (1-5 business days)
  • 3-Day (3 business days)
  • 2-Day (2 business days)
INTERNATIONAL

Sorry but we are currently unable to ship outside the United States.

RETURNS

All of our products are made-to-order and personalized in nature and we cannot accept returns. We are not responsible for customer input errors (e.g., typos, wrong dates, bad photos) so we encourage you to double check the information that you provide, prior to placing your order and to triple check your proofs, prior to approving them for production.

EXCHANGES

At Fine Moments we take great pride in our products as well as the many facets of production. Prior to shipping we carefully inspect your order to ensure everything is just right. Upon receipt, if you believe your product has a manufacturing defect or shipping damage, please contact us immediately so we can make things right.

To expedite a replacement, email us within 5 business days of receiving your order. Please include your order number along with a brief description and photo of the defect and/or shipping damage. Someone from our team will be in touch within 1-2 business days.